Hotel use case
27 March 2023
The hotel use case.
Discover in this article our use case about the hospitality industry and hotels.
For this use case we have created 10 different likis each of them having different purpose or solving different issue faced by hotels in general
Liki 1 : Concierge
https://li.ki/en/hotel/concierge/
The concierge liki is an informative simple liki to offer another gateway to contact the concierge or check what is around the hotel. You can also book a venue (restaurant, bar, others) right through this type of likis.
Liki 2 : Notice of absence
https://li.ki/en/hotel/absence/
It’s hard to keep track of who’s in and who’s out and why their out. This notice of absence can be customized at wish and gives better insight to why an employee or staff member would be off during office hours or during the work week.
Liki 3 : Your stay
https://li.ki/en/hotel/your-stay/
Your stay liki. Summarize your stay during the hotel. It keeps the customer informed and can redirect him to specific information of his interest. Your stay is generally paired with your room which is the most interesting liki of the lot. https://li.ki/en/hotel/room/
Liki 4 : Brief of the day
A non visible Liki for the customer of the hotel. This urgent repair request is linked to the internal or external repair team who can quickly identify the issue faced in the building or a specific room.
Liki 5 : Urgent repair
https://li.ki/en/hotel/repair/
A non visible Liki for the customer of the hotel. This urgent repair request is linked to the internal or external repair team who can quickly identify the issue faced in the building or a specific room.
Liki 6 : Cleaning check list
https://li.ki/en/hotel/cleaning/
A non visible Liki for the customer of the hotel. Cleaning check / cleaning check list can easily be created and personalized with Liki. Although bigger hotel chains might have their own
Liki 7 : Treat from the hotel
https://li.ki/en/hotel/treat/
A one to one liki between the hotel and the user, this liki will be in the future automated as a campaign marketing and can be used to push customer to use the service of the hotel further, In this case by offering a discount on a massage.
Liki 8: Room presentation
Potentially the most interesting Liki of this use case the room presentation allow the customer of the hotel to have access to all the information related to his room. The liki also provide in this case a gateway to interact with the hotel, conciergerie and of course room service. In this case the liki can be used for marketing purpose and for more personalization but this will be treated in a separate article.
Liki 9: Calling cards
A non visible Liki for the customer of the hotel. Calling cards are created to easily track staff arrival for smaller hotels with no badging or tracking system.
Liki 10 : The order tracker
A one to one liki between the hotel and the user, this liki is generated automatically after an order to let the user track the status of a room service. The hotel must jut confirm the beginning of the order or the delivery in the room.
We will soon be integrated in hotel management systems.
You want more of Liki contact us...
